FAQ

Frequently Asked Questions

Answers about drop-off, assessment, payment and identification.

01 · Drop-off
No booking
02 · Prices
Tax included guide
03 · Unknown items
Ask on LINE
BEFORE CONTACTING US

What to check first

If you are unsure of the grade, send LINE photos showing the whole item and any attachments.

Do I need an appointment?

Standard drop-offs normally require no appointment. Please call ahead for a first visit, a large vehicle, a high-volume load or an uncertain material.

Can individuals sell material?

Both companies and individuals are welcome. Please bring identification for a first transaction.

Is the website price guaranteed?

Website prices are tax-inclusive guides. The final price depends on the market, grade, attachments, volume and physical inspection.

How is payment made?

Payment is available in cash or by bank transfer depending on the transaction terms.

Do you offer collection?

Drop-off is our standard service. Collection is considered individually for large corporate projects after reviewing the load and location.

Are any items refused?

Hazardous items, sealed containers, liquids, heavy oil contamination, excessive non-metal content and items of unclear origin may be refused. Send photos first if uncertain.

Can I arrive in a large vehicle?

Please call ahead so we can prepare a safe receiving area for large vehicles or high-volume deliveries.

Which languages are supported?

Phone support is available in Japanese and Chinese. For English, please use a LINE text message or the enquiry form.

How much is scrap per kilogram?

It varies greatly by material: roughly tens of yen per kg for iron scrap, while copper can exceed 1,000 yen/kg. Our site publishes tax-inclusive guide prices for all 21 categories; the final price is set by the market and physical assessment on the day.

How can an individual sell iron scrap in Kanagawa?

Bring it to our yard at 1282 Toda, Atsugi during opening hours - no appointment needed. Photo ID is required for a first visit. After check-in, weighing and assessment, payment is made on the spot in cash or by transfer.

CONTACT & VISIT

A photo and a short description are enough to get started.

Opening hours8:00–19:00Please call before travelling to confirm today's opening status
Call us070-3261-0888LINE enquiryLINE @jinwaDirectionsToda, AtsugiOnline enquiryRequest an assessment